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Questions on Tenant Rights?

Check here first for Renters’ Rights information and handouts.

Then call the Renters’ Rights Hotline: (503) 288-0130

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Research Your Landlord

Note: Information provided by the Community Alliance of Tenants is for general educational use only.  It is not a substitute for the advice of an attorney.

Here are some ways to screen a new landlord or find out about the owner of your building:

  • If you don’t know who the owner is, you should start by looking up the property address at the County Tax Assessors office.  In Multnomah County, the number is 503-988-3326. You can also find out the addresses of other properties the landlord might own in the county.  Call the State Corporations Division to find out who is involved in the ownership and what the business address is: 503-986-2200 or filinginoregon.com.
  • You can write to the Bureau of Buildings in the City of Portland to find out if there have been code violations reported at the property. If your landlord has rented to you without repairing the code violations, you may be entitled to claim certain damages. There is a $5 charge for this mail service. They will find the information and send it out to you within two days. Mail your request to: City of Portland, Bureau of Buildings, PO Box 8120, Portland, OR 97207-8120. Or, or free you can go to the Bureau of Buildings site to research code violations. Type in the address and click on the “permits/cases” button at the top of the screen. This will tell you if there have been any complaints filed for the property and also the details of the complaint.
  • You can get information on lawsuits involving the owner from County Court records.  In Multnomah County the number is 503-988-3022.  You can also get other legal information from the civil, district and small claims court records.
  • The Oregon Real Estate Agency licenses property managers and management companies in Oregon. People and companies that only manage properties (not owners that manage their own property) need to be licensed. To qualify to be licensed, property managers must pass an exam that covers laws and administrative rules, and must satisfy continuing education requirements. You can contact the Oregon Real Estate Agency to find out:
  • If a property manager or management company is licensed: call 503-378-4170, and then press 4.
  • If there are complaints against a licensed property manager or company (the agency handles complaints that deal with financial mismanagement only. They don’t deal with deposit return disputes, unless the dispute is over a “missing” deposit): call 503-378-4170, then press 2.
  • Your neighborhood association may know something about your owner.  You can call the Office of Neighborhood Associations at 503-823-4519 to get the number for your association.
  • Talk to other tenants in the building to find out what they know.

Action Alerts

City Council hearing scheduled for Wednesday! Portland's City Council has scheduled a hearing on the recommendations of the Quality Rental Housing Work Group for Wednesday, November 19th at 10am in the City Council Chambers, 1221 SW 4th Ave . Come show your support for these critical improvements to ensure safe, healthy housing for renters in Portland! Do you have a story to tell about your experiences trying to get repairs made in Portland? Would you consider giving testimony about how these improvements could have helped you? (JavaScript must be enabled to view this email address) or at 503.460.9702.

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