Know Your Rights

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The Renters Rights Hotline can be reached at 503-288-0130 Mondays, Wednesdays, Fridays and Saturdays 1-5pm, and Tuesdays 6-8pm. The Hotline is staffed almost entirely by volunteers, and we usually return calls within one or two days. We have 0ver 19  years of experience working to empower renters with effective and safe planning and self-advocacy strategies.

We receive over 200 calls per week, and we are a small organization with limited capacity. We would like be able to speak with every renter in Oregon, but we have to prioritize calls to ensure the Hotline is effective. CAT members get first priority on the Hotline, and you can sign up here before calling. All other calls are prioritized by funded geographic area. If you live outside of the following funded areas, we cannot guarantee a Hotline call unless you are a member.

Hotline funded priority areas:

  • Members
  • Portland
  • Washington County (not Beaverton)
  • Multnomah County (not Gresham)

Legal Aid Services of Oregon Publishes a great Landlord-Tenant Law Booklet. It is easy to read, in Q&A format, and covers all the basics, as well as more complex stuff. Also sample letters and additional resources.

Mold Relocation Assistance in Portland

CAT also participates in the Portland Mold Relocation Assistance program. If you have mold in your house that is making you sick, and the landlord refuses to make the needed repairs, you may be eligible for financial assistance. After receiving an inspection and a doctor’s note, eligible tenants can receive assistance for moving costs, deposits, and first and last month’s rent. Call the Renters’ Rights Hotline for more information.